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FREQUENTLY ASKED QUESTIONS:
Here are some frequently asked questions and the answers, sorted out by category. If you still have a
question after reading here you can contact me. (only for www.godspill.net or
Godspill related questions, I'm not the Oracle).
ABOUT GODSPILL
• What is Godspill?
ABOUT WWW.GODSPILL.NET
• What is www.Godspill.net?
ABOUT ERRORS
• Why am I getting these errors?
ABOUT SHIPPING
• What Zone am I in?
• What about shipping outside the Netherlands?
• What about shipping within the Netherlands?
• What about insurance?
GENERAL QUESTIONS WE GET EVERYDAY
• How do I make my choice?
• How do I pay?
• Can I place an order by mail?
• Are online payments secure?
• How do you ship orders?
• Can I cancel an order?
• What kind of T-shirts do you use?
• Is there any discount price for wholesale?
• Where are you located?
• Do you ship to my country?
• Do you take phone orders?
• Can I get a discount if I order a whole bunch of shirts?
• I have a great idea for a shirt. Will you buy it from me?
• When will my order ship?
• Tracking?
• What to do if I have a technical problem ordering online?
• Are you happy?
ABOUT GODSPILL
• What is Godspill?
Godspill is a project I started a few years ago trying to survive as an artist in between expositions
and jobs. For some reason, making T-shirt became a little lucrative business, especially when I started
working with those old punks of the Hague in the Netherlands. So while learning how to use a computer,
my work became a standard for Bunker and Creme Organization. And I was able to produce more and better
designs every time. So thank you, electro freaks for making this possible. Additional to this there
is and excellent article on this subject by Rob Geohegan. Check it!
"Mais oui! C'est un artiste."
ABOUT WWW.GODSPILL.NET
• What is www.Godspill.net ?
Umm, you're looking at it.
ABOUT ERRORS
• Why am I getting these errors?
I don't know. You're not supposed to. Sometimes after a long time of inactivity a session can time out.
This means the server lost what you were doing on the site and your shopping cart will be empty. But that
shouldn't generate an error. Contact the site admin at Administrator@godspill.net to try to get it
sorted out. If it's about a certain order, don't forget to mention your order number in your e-mail.
ABOUT SHIPPING
• What Zone am I in?
TNT Post divided the world into 5 different zones (excluding the Netherlands). Each zone has it's own rules and prices. Beleve me, we had a hard time working out the shipping costs on the site and tried to do it as fair as we could. You'll see that you can choose between different shipping services and pick the one that suits you best.
Below is a list of the 5 different zones and the countries that belong to it.
Zone 1:
Belgium, Luxembourg
Zone 2:
Denmark (excl Faerer Islands and Greenland), Germany, France (incl Corsica and Monaco, excl Andorra), Italy (excl San Marino and Vatican City), Austria, Spain (incl Balearen, excl Canary Islands and Melilla and Ceuta), United Kingdom (excl Gibraltar and Channel Islands), Sweden
Zone 3:
Estonia, Finland, Hungary, Ireland, Latvia, Lithuania, Poland, Portugal (incl Azores and Madeira), Slovakia, Slovenia, Czech Republic
Zone 4:
Albania, Andorra, Bosnia, Bulgary, Canary Islands, Cyprus, Faerer Islands, Gibraltar, Greece, Greanland, Iceland, Channel Islands, Croatia, Lichtenstein, Macedonia, Malta, Moldavia, Montenegro, Norway, Ukraine, Romania, San Marino, Serbia, Turkey, Vatican City, Belarus, Switzerland
Zone 5:
All other countries.
• What about shipping outside the Netherlands?
All packages are send by TNT. For bigger packages you best use Plus service, for
smaller packages Basic services are cheaper.
When shipping outside of the Netherlands a CN22 form will be send with the package. This is to let custom serveses in your country know what you are importing into your country. In most cases merchandise imported for the personal use of the importer and not for resale, are exempt from quota, taxes, visa and exempt certification requirements. However, I am not responsible for any extra taxes or extra processing fee that custom services or postal workers in your country might charge you. I am not responsible for loss of packages. The time it takes to get a package delivered differs alot between countries and depends on the delivery
service used.
Standard:
- No insurance, no priority delivery.
- Delivery can take ALOT longer than with Plus.
- Delivery somewhere between 1 and 7 days for the EU.
- Delivery somewhere between 4 and 11 days outside the EU.
- Delivery may take up to 10 weeks or more for some countries (depending on postal services in your country).
Plus:
- Insurance.
- The customer must sign to get his package.
- Postal workers should try to deliver the package once more if your not at home.
- Delivery somewhere between 1 to 7 days.
- Check the deliverystate of your package with TNT Track & Trace Service (for most countries).
• What about shipping within the Netherlands?
All packages are send by TNT. Verry small packages are send as 'Brievenpost'.
Bigger packages are send as 'Pakket Basis' or 'Pakket Zeker' depending on selected services.
Standard:
- No insurance, no priority delivery.
- Delivery can take ALOT longer than with Plus.
- Delivery somewhere between 1 and 7 days for the EU.
- Delivery somewhere between 4 and 11 days outside the EU.
- Delivery may take up to 10 weeks or more for some countries (depending on postal services in your country).
Plus:
- Insurance.
- The customer must sign to get his package.
- Postal workers should try to deliver the package once more if your not at home.
- Delivery somewhere between 1 to 7 days.
- Check the deliverystate of your package with TNT Track & Trace Service (for most countries).
• What about insurance?
Unless clearly stated otherwise,
I have no extra insurance for the package. All I will have is a receipt to show that I dropped it off at TNT for delivery to you. Extra insurance would make it too expensive for most. If anything goes wrong, like your package get's lost in the mail, it's your problem. (do contact me so me might be able to work something out) So far this has not happened as far as I know.
GENERAL QUESTIONS WE GET EVERYDAY
• How do I make my choice?
Carefully and slowly.
• How do I pay?
We use Ideal (ING Bank) as processing company for Dutch users with an internet banking account. The actual transactions take place on the site of your own bank and they are known to be very secure.
For international transactions, you can transfer the money order on our bank account or send it at your own risks. We also use Paypal.
• Can I place an order by mail?
No. Please just use the webshop to place an order. It took alot of time to build it, so now please use it, ok?
• Are online payments secure?
As said above. We use Ideal and PayPal for the transactions. These are well-known compagnies; all processing takes place on their sites and not on ours.
• How do you ship orders?
All orders are shipped by TNT as soon as your garment goes through the required procedures. It is up to the local carriers to deliver the merchandise. Usually shipping times range between 1 - 4 weeks depending on where you are.
• Can I cancel an order?
We will not start processing your order untill payment is received. As soon as we ship your order you are too late to cancel it without extra costs.
• What kind of T-shirts do you use?
We use only Fruit of the Loom T'shirts. Some of the band shirts are 160 grams but most of the shirts are now 220 grams. Just check the list with every shirt.
• Is there any discount price for wholesale?
Yes. If you are a (web) shop or just someone who wants to wear the same design for 365 days. Just send a direct mail to info@godspill.net.
• Where are you located?
We are located st Rijswijk in The Netherlands. That's near The Hague..the dirty, brown and miserable city.
• Do you ship to my country?
Yes. But be aware that if some countries are not reliable in handling the shirts we send, we will be obliged to shutdown every communication with their citizens. Please contact you local authorities for more information.To date, we have sucessfully proceded with shipments to the following countries: Austria, Australia, Belgium, Croatia, Denmark, England, Finland, France, Germany, Holland, Italy, Japan, Malta, Mexico, Norway, Serbia, Sweden, Switzerland, the U.S.A..
• Do you take phone orders?
Yes. If you live in The Netherlands, or speak Dutch, French, English or Arabic...(really, it's true).
• Can I get a discount if I order a whole bunch of shirts?
We offer a 25% discount for orders of 20 shirts or more. Contact us for details.
If you are a shop and want to buy every month we can discuss another rate.
• I have a great idea for a shirt. Will you buy it from me?
Maybe. Tell us more my friend.
• When will my order ship?
Orders are shipped at least twice a week.
• Tracking?
That depends on the shipping methods you choose (Standard or Plus) and where you live. Some countries do not support tracking.
• What to do if I have a technical problem ordering online?
Mail us and let's see what the problem is. Dont forget to give us your ordernumber if you got one.
• Are you happy?
Yes, thank you for asking.
GODSPILL - by ROB GEOHEGAN
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Amongst the grit and grime of industrial Holland has emerged a new electronix sound. In derelict buildings, disused railway stations and abandoned factories synthesized music is being revived, with a darker side. Under the banner of "Dirty, Brown and Miserable" the Hague has become a centre for the resurrection of such music. Labels such as Bunker and, its sister label, the Crème Organization have been pioneers in the return of electronix to the speaker cones of underground clubs across the globe.
Yet, has this revolution just been about music, or is it the other elements that accompany it? It is fair to say the music has the main role, but the artwork is another element that cannot be lightly breezed over. One label whose artwork strikes the eye as much as its music strikes the ear is the Crème Organization. The
man behind the Crème's look, a blend of social realism and darkwave horror movie imagery portrayed in bold colours and tones, is Mehdi Rouchiche, better known as the brain behind Godspill. Rouchiche is an Algerian born artist. He moved to the Netherlands in 1989 to start a study at the royale academie of The Hague. Now Rouchiche is a chief propagandist for the Hague based label.
Rouchiche has created an array of works for the new machinefunk world order. One such piece has been seen by many at the various Crème Organization nights that have infected sub level venues, empty garages and former working man's clubs. The piece is an A3 poster fittingly entitled Mindcontrol. The work hosts a dark, menacing face lying in wait behind three hypnotic concentric circles as its central feature. The image immediately brings to mind the propaganda posters of totalitarian regimes, such as those of the National Socialists or Bolsheviks. The poster is in the vein of "art for the masses", a popular idea of the later modern period. The work is reminiscent of the visual reminders strewn across the wasteland world of George Orwell's Nineteen Eighty-Four; the face of Big Brother on posters, billboards and gables, an emblem of man's cruelty, fear and subservience in a chilling interpretation of the future. One can almost imagine the shadowy, emotionless visage, with its stark staring eyes, of Rouchiche's poster reflecting the all-encompassing glare of the Big Brother posters of Orwell's frightening land.
Likewise the broiling callous face calls up the image of the sinister "No.1", a calculated dictator based on Stalin, from Arthur Koestler's acclaimed novel, Darkness at Noon. In the upper echelons of the poster, just above the brutal head, is the Crème Organization caption, and album title, "You Bet We've Got Something Personal Against You!" However, on the poster the caption is spelled in a disjointed manner, all in capitals: "YOUBETWE 'VEGOTSOMETHING PERSONALAGAINSTYOU!"The caption seems to sum up the postmodern paranoia felt by man today, in a world where he is pushed and pulled by consumerism and corporate lifestyle, as capitalism seeps deeper and deeper into his bones. The lack of clarity, exemplified by the broken text and obtrusive font size, is emblematic of the failure of language today, in an environment that moves so fast that mere words cannot retard man's estrangement from himself and his brethren.
The poster is finished off by the Crème Organization logo in large aggressive lettering, again similar to font used by Soviet social realist art. The label logo takes up roughly one-third of the total poster, parodying the hallowed foreground space allocated to political party names. In this work, it is not the party that is all-important, but the label. The label's importance is summed by a large orange exclamation mark that finishes off the piece. The bulbous baton shaped exclamation point is a final means of coercion, a way to ram home to the spectator that it is the label that is control, the label that is the producer and the label that is to be worshipped at all costs. Overall, the poster is a great take on social realist art, a form that is now beginning to resurface as the wounds of WWII finally start to heal.
Rouchiche's style is much warmer than the colder geometrical shapes adopted by many other record labels in their sleeve design. His style is refreshing, yet powerful. There is an underlying uneasiness that burrows under his work, a sinister element that, almost in a Pinteresque way, cannot be fully captured. It is this unease that keeps the viewer enthralled and makes Rouchiche's artwork so absorbing.
written by Rob Geohegan, January 2006. edited with permission of simulacron.
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